Frequently Asked Questions

What is Earn Haus?: Earn Haus is a platform that connects members with opportunities to potentially earn cash rewards for sharing their opinions. To participate, simply create a free account, choose how you’d like to receive payments, and you may be offered paid online surveys based on your eligibility. If you qualify for and complete surveys and meet the cash-out and identity-verification requirements, you may receive payment as quickly as possible.
Is this real? Do you really pay people just for taking online surveys?: Yes, paid online surveys are real. Earn Haus connects members with survey opportunities sponsored by third parties. If you qualify for and successfully complete a survey, you may receive a reward credited to your account which you can redeem for a cash payment or gift card.
Does any of this cost money?: Earn Haus is completely free to sign up and participate in, and no payment is required to join. Most market research surveys are free to take and only require your time, attention, and honest responses. You may also be offered optional product evaluation opportunities that could involve a cost, which will always be clearly disclosed in advance and are entirely optional.
Where do these paid surveys come from?: Earn Haus does not directly sponsor the earning opportunities available on the platform; surveys are sponsored by third parties, most commonly market research companies, that seek feedback to better understand consumers and audiences. If you qualify and participate, these sponsors may provide credit to your Earn Haus account in exchange for your responses.
Which payment methods are available?: Currently we offer digital payment using Venmo, PayPal, and Direct Deposit. You can also choose from over 100 Digital Gift cards.
How much money can I earn?: Many users earn over $5.00 on the day they join. Earnings vary based on survey availability, your eligibility, and how often you qualify for and complete surveys. You can redeem your balance subject to a $5.00 minimum. Participation does not guarantee any specific level of earnings, and opportunities may change over time.
What about taxes?: If you earn more than $600 in a given calendar year, we're legally required to supply you with a 1099. If you approach this limit within a calendar year, we'll be in touch to collect the information we'll need to supply you with the necessary paperwork. Or, you can choose to hold off until the next calendar year to keep participating.
Why do I have to verify my identity?: Each person should have only one Earn Haus account, so we require that all users verify their identity to limit the number of accounts each person has to just one. If you create more than one account, we'll close the duplicate account and any rewards you've earned will be forfeited as outlined in the Terms of Use, and you may be banned from participating as a member. We don't enjoy having to do this, so please just create one account.
Are you going to send me a lot of spam to my email?: No, we do not send any spam or unsolicited messages. If you've provided us with an email address, we'll send email notifying when new earning opportunities become available. You can manage your communication preferences from your account to choose which types of email you'd like to receive from us.
Will I get any text messages?: If you choose to add your mobile phone number to your account, or sign in using your phone number, we'll send you a one-time code you'll need to type in to confirm you have access to the phone number you have created (standard message rates apply). You can provide an email address or link your account with a Google account to make signing in easier, which doesn't require us to send a text message. We may also send you notifications when new surveys become available. You can manage your communication preferences from your account to choose whether you wish to receive these.
What information do I need to provide to open an account?: We require an email address or mobile phone number, your full name, gender, mailing address, and your date of birth.
Can I change my payment method after I've picked one?: If you've made a mistake with your payment method or need to change it, you can change it yourself on your Account page. You can pick a different payment method each time you redeem, if you like.
Are you going to ask for my bank account number if I want to use Direct Deposit?: No, Earn Haus does not collect bank account or debit card information. This type of reward is fulfilled by Tremendous, a third party reward fulfillment service. Oncc you've redeemed your balance, you will receive an email from them with a link to a page where you'll provide them with your account information. This needs to be done each time you redeem a reward of this type.
Can I just give you the email address for my PayPal account?: No. We've integrated "Login With PayPal" for connecting your PayPal account to Earn Haus. It's completely safe and secure, and minimizes the chance that payments will go to the wrong account or be sent back.
Do I have to finish each survey I am sent to?: No. If you don't like the questions you're being asked, just close the window and try a new one.
Why do I keep getting asked the same questions over and over again?: This is an annoying and unfortunate reality of Market Research which we have no control over, and there are several reasons for this. Each survey is its own experience and likely doesn't have any previous information you might have shared in the past. Additionally, the survey sponsor needs to make sure you're paying attention. If you start giving different answers to the same questions, you may be removed from the survey by the survey sponsor for quality reasons.
What does it mean if I was told I did not qualify for a survey?: If you're paying attention and answering all the questions carefully and honestly, you might still be told you don't qualify. This is completely normal – each survey is looking for participants with specific demographics, and it's possible you didn't meet the qualifications for that particular survey. The best thing to do in this case is just try a different one.
I was halfway through a survey and then got kicked out. What happened?: We do our best to avoid matching you with surveys that waste your time, but occasionally this can happen. Earn Haus automatically monitors for surveys that kick users out after they've invested a significant amount of time and we do our best to remove these from our list of earning opportunities. If you'd like more detail, please note the time you took the survey, as well as the topic, and contact support@earnhaus.com.
It doesn’t seem like I’m able to get into any surveys. Am I doing something wrong?: Not necessarily. Survey availability and eligibility requirements vary and can change frequently. At times, there may be fewer opportunities available, and not all members will qualify for every survey. Checking back later often helps.
It says there are no surveys available, is that right?: Yes, it’s possible there are no surveys available at the moment. Availability depends on third-party sponsors and eligibility requirements. Please check back later for new opportunities.
I just requested my first reward, and it says it is processing. What does that mean?: Congratulations! For first-time redemptions, we may review your account to confirm eligibility and payment details. Payments are often sent within 15 minutes but may take up to 5 business days in some cases. Timing is not guaranteed. If you have questions, please contact support@earnhaus.com.
How long will it take until my money arrives?: Once a payment is sent, delivery times depend on the selected payment method. Some payments may arrive within minutes, while others, such as direct deposits, can take 2–5 business days. Processing times may vary and are not guaranteed.
It says my reward was paid, but I didn't get it. Help!: Please contact support@earnhaus.com if this happens and we'll look at it straight away.
How can I see what information you have saved about me?: Your Account page lists all the information you've provided to Earn Haus. Please note that any data you've shared while taking surveys on third-party websites is not stored by us.
Can I delete my account?: Yes. Deleting your account is a permanent process that cannot be undone. If your account is deleted, you'll forfeit any unredeemed rewards or progress towards those rewards. We're sorry to see you go! You can permanently delete your account (along with any stored personally identifiable information as outlined in our Privacy Policy) from yourAccount page.